Cynthia Gibson Bullard
Gibson Consulting/GIBCO Environmental
770-722-5029
cbullard.gibson@gmail.com 

  RESUME

November 2004- December 2010    
Program Coordinator           
WellStar Cobb Hospital, Austell GA

• Provided strong leadership and management for program development of the state funded First Steps program and  WellStar Early Parenting Resources program at WellStar Cobb Hospital
• Reorganized the First Steps Program as outlined by Prevent Child Abuse Georgia grant and contract guidelines
• Co-Developed the Early Parenting Resources program for WellStar Cobb & Kennestone Hospital
• Led quarterly  Advisory Board Meetings for community partners
• Collaborated with numerous community partners and WellStar departments system-wide
• Developed comprehensive community resource guide for all Mother Baby patients
• Provided monthly budget analysis of measurable outcomes to Prevent Child Abuse Georgia and WellStar
• Managed and maintained annual budgets for six years
• Created monthly statistical analysis to improve measurable outcomes - Increased in-patient visits from 500 to over 4000 annually; Increased follow-up contact from 350 to 850-1000 monthly
• Created evaluation tools for data collection and summaries
• Organized In-service trainings for program staff, volunteers and Mother Baby staff
• Developed and grew a strong volunteer component through recruitment, retention  and oversight to meet program expansion and measureable outcomes
• Implemented a laptop loaner program  for Antepartum patients
• Redesigned program materials to meet patient needs

  

August 2000 to 2004                         
Team Leader & Store Promotions Coordinator    
Babies “R” Us, Douglasville GA

• Served as Team Leader for 2 Departments
• Trained 7-10 employees to ensure product knowledge and guest service skills for delivery of Exceptional Customer Satisfaction
• Assisted in design, set up and implementation of National Trade Shows
• Interviewed new hires for 2 Departments
• Developed and implemented weekly & monthly parent education seminars
• Coordinated  monthly themed events for customers (internal and external)
• Directed product demonstrations and national promotions
• Recruited corporate sales through building community partnerships
• Established partnerships with local OBGYN offices to participate in Babies “R” Us Medical Marketing program
• Established promotional partnerships with many community organizations

September 1995-May 2000              
Customer Service Coordinator & Senior Administrative Specialist
The Coca-Cola Company, Atlanta GA

•  Supported five Purchasing Managers for Global Procurement & Trading: North America Group
• Served as a vendor Customer Service Liaison for the North America Syrup Branch system
• Implemented advanced system for invoice reconciliation
• Improved proficiency on bringing in new packaging suppliers into the Coca-Cola system for North America Syrup Branches.
• Aided in maintaining continuity of supply and competitive advantage
• Served as Customer Service Manager for the Atlanta Beverage Base Plant
• Managed daily operations  with 40 international companies regarding product availability, ingredient issues, supply & demand forecast, and new product launches
• Initiated response and follow up to all customer concerns related to the manufacture and shipment of various Coca-Cola product bases

 

May 1993 –June 1995                      
Marketing & Public Relations Assistant          
Colorocs Corporation, Atlanta GA

•  Employed as a Marketing and Public Relations Assistant
• Created and maintained a national dealer network through direct mail campaigns
• Assisted the Board of Directors and Executive team with the development and implementation of marketing strategies.
• Organized several public relation events for local media, shareholders and Board of Directors

 

February 1991-March 1993
United States Peace Corps Volunteer
Jamaica, West Indies

•  Developed a women’s construction group
• Implemented a community literacy program
• Led Business Development Seminars for The Small Business Association of Jamaica
• Co-Leader for Community Development Action Committee

 

Education       Bachelor of Arts • Business Administration • Austin College • Sherman TX (May 1990)